It was a pleasure to work with Kayla. I am sure that the rest of the staff at NG Turf are great too, but my experience/interactions were limited to Kayla. As promised, the driver arrived early, but he did not push to unload before the installer arrived to direct the placement. Actually, I suggested unloading and placing closer to the install site so that he could try to turn the truck around… My experience with NG Turf was fantastic. Admittedly, my yard may still be somewhat of challenge, due to the shade. However, if the area that I sodded works well, I will definitely be contacting NG Turf again soon for sod to cover the remainder of my yard. Again, I am very pleased with the product and service provided by NG Turf!